Countries We Ship To: Australia, New Zealand, and Canada
How To Ship to Australia or Canada:
Shop the site and add items to your cart. Some items we sell are not available for international sale. Items that are not available for International shipping is listed on the item detail page. When you are ready to place your order, click the Cart link on the top right of any page. You will select your shipping country before you can proceed to checkout.
Shipping Rates for Australia and Canada:
Birthday Express has partnered with several shipping companies to provide you with fast, affordable shipping options to the countries listed above. Rates are determined by the country you ship to and the weight of the items in your cart. To determine your shipping rates we encourage you to start the checkout process and provide us with your ship-to country.
- Estimates are quoted in business days (Monday – Friday, excluding US and local holidays)
- Most orders placed by 12pm (Monday – Friday) CT will be processed same day
|Country||Estimated Time In Transit (Business Days)|
|Canada||Expedited International||2-8 Business Days*|
|Australia||Expedited International||6-15 Business Days*|
|New Zealand||Expedited International||6-15 Business Days*|
*Please note that delivery times for international orders are generally accurate but are NOT guaranteed.
Duties & Taxes:
Duties, custom tariffs and VAT are set by the local government and are determined based on a combination of product-specific characteristics: country of origin, material, and the classification of the good in accordance with a harmonized system adopted and used by the local government. The amount of duties, tariffs and taxes will vary by product and the specific rates set by your local government.
As a convenience to our international shoppers we have accumulated some country-specific information about taxes, import duties and fees that you may find useful.
Australia - Orders totaling less than $1,000.00 AUD (product + shipping costs) do not require any GST or duty to be paid. Orders over $1000.00 AUD will have both GST and duty charges of up to 28% payable to Australian customs upon delivery in order to take possession of your merchandise. Multiple orders placed within 48 hours of each other will be combined for shipping and custom clearance purposes.
Canada –With our fully-landed cost shipping method, you will never have to pay additional duty and tax upon delivery. By placing your order, you authorize us to appoint a Canadian customs broker to obtain customs clearance for your items and remit applicable duty and taxes on your behalf to Revenue Canada. All Canadian orders will be billed the appropriate import duty, GST/HST and brokerage fee amounts at the time of purchase. These totals will be displayed in the checkout page when you select to which province your order will be shipped. The total billed at checkout is GUARANTEED. You will NOT have to pay anything additional at the time of delivery to take possession of your merchandise.
International orders may be returned. To view our return policy for all countries please click here. Please note that refunds are for the cost of merchandise only and return shipping charges are nonrefundable. Duties and taxes on international orders are NOT refundable.
We accept MasterCard, Visa, Discover Card, American Express and PayPal. You may also use check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. We do not accept gift cards, personal checks, or cash. We only accept credit cards issued from a country we ship to.
We will charge your credit card in US dollars. Exchange rates may fluctuate. Please note that most banks will charge additional fees for currency conversion. These fees typically range from 2-5% of the total value of your order including shipping charges. Please contact your credit card issuing bank directly for additional details on fees and exchange.